Restrict Defined Fees


Whilst the Capable 21C security system can prevent an operator from changing the fees during invoicing, under the default configuration, it is possible for an operator to change the Defined Fee via Patient Details before invoicing, and manipulate the fee in that manner. This article explains how to prevent this loophole.

Underlying challenge

To enable this security feature, version 1.5.611 is required.  Follow the steps outlined below.


  1. Live Update to a version of 1.5.611 or later.
  2. Go to Setup|Settings.
  3. Go to the Other tab.
  4. Select the Receipts system component.
  5. Select the Security applies to defined fees setting.
  6. Change the value to True.
  7. Click Close (no need to apply).

Detailed Information

It may also be beneficial to the office to check the following settings as well:

  1. Go to Setup|Settings.
  2. Go to the Receipts tab.
  3. Set the tick box entitled 'User can set prices during invoicing' to be unticked.  This will prevent any operator from manually altering a fee during invoicing or via Defined Fees (once the steps outlined above have also been completed).

Alternatively, this level of security can be applied on a user-by-user basis.  This option will also only work if the steps described in the resolution section have been followed. To do this:

  1. Go to Setup|Setup Operators.
  2. Double click the operator in question.
  3. Go to the Password tab.
  4. Set the security to Minimal or click the Custom button, select the Service Pricing menu, and disable the Manually Select Fee option.
  5. Apply and close.
This knowledge resource is designed for use on a Windows (tm) XP system operating at a screen resolution of 1024x768 or better. Windows Media Player must be installed for this training resource to operate correctly.

Copyright 2008 Capable Software Pty Ltd

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