Capable 21C supports a POD feature that allows practitioners to be grouped together to ease reporting and navigation around the appointment book.  This knowledgebase article discusses the feature and explains how to configure it.

Underlying challenge

This feature will only be useful in offices that:

  • have a large number of practitioners; or
  • have practitioners spread across multiple sites with more than one practitioner at some of the sites.

The core features that can be configured are:

  1. By grouping practitioners into PODs, statistical reports can be generated for the POD as a whole.
  2. Buttons can be placed on the button bar to quickly navigate to the first practitioner in a POD.


To enable the POD feature:

  1. Go to Setup|Settings.
  2. Click on the 'Other' tab.
  3. Click on the Appointments system component.
  4. Click on the PODS Active setting.
  5. Change its value to True
  6. Click Close (no need to apply).
  7. Close and restart Capable 21C.

To configure practitioners into PODs:

  1. Go to Setup|Setup Practitioner PODs
  2. Create the first POD.
  3. Add the desired practitioners into the POD.
  4. Close the POD.
  5. Repeat steps 2-4 as needed.

To place buttons on the button bar:

  1. Go to Setup|Customise Button Bar.
  2. Drag the POD button onto the button bar.
  3. When prompted, nominate the first POD.
  4. Repeat steps 2 and 3 as needed.
  5. Click Close.

Detailed Information

In order to optimise the POD feature, practitioners should be ordered so that all practitioners within a POD appear together on the appointment book.  To do this:

  1. Go to Setup|Setup Doctor Details.
  2. Double click on the first practitioner in the first POD.
  3. Change the 'Order on Appointment Book' to be 1.
  4. Click Close.
  5. Repeat steps 2-4 increasing the number by one each time (eg 2 for the second practitioner in the first POD).

If is advisable to use a consistent numbering scheme for the order of the practitioners (eg use the numbers 1-9 for the first POD, 11-19 for the second POD, etc).  Whilst it leaves gaps in the numbering sequence, it allows new practitioners to be easily added into the correct position within their POD.  The gaps in the numbering sequence will not affect the behaviour of Capable 21C.

This knowledge resource is designed for use on a Windows (tm) XP system operating at a screen resolution of 1024x768 or better. Windows Media Player must be installed for this training resource to operate correctly.

Copyright 2008 Capable Software Pty Ltd

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