Multiple Provider Numbers
In some professions, providers have different provider numbers for the different
health funds. Capable 21C has the ability to handle this. This knowledgebase
article explains how to enter multiple provider numbers against any particular provider.
Capable 21C records a default provider number for each provider. If the provider
only has a single provider number, this is ideal. If the provider number has
different provider numbers for the different insurers, the default provider number
should be set to the provider's board registration number, and the steps in the
resolution section should be followed:
To enter multiple provider numbers:
- Ensure that all the required Insurers have been entered into Capable 21C via the
Setup|Setup Insurers option.
- Go to Setup|Setup Providers.
- Double click on the provider in question. The Provider properties window should
- On the General tab, set the default provider number to match the provider's board
- Underneath the default provider number, each of the insurers should be listed.
Click on each provider in turn and key the provider numbers when prompted.
- Repeat step 5 as many times as needed.
It is also possible to hard code additional provider codes and numbers onto invoices.
However, these hard-coded entries will appear on all invoices irrespective of the
provider rendering the service. This may cause problems for multi-provider
It is also possible to enter extra special text for each provider on the Business
Details tab of the Provider Properties window. If this extra text has been
entered, it will override the normal text that appears on invoices (for example,
the business name of the provider can override the clinic name). This feature
can be used to add extra text for some or all providers. Some experimentation
with this feature usually yields the desired results.
This knowledge resource is designed
for use on a Windows (tm) XP system operating at a screen
resolution of 1024x768 or better. Windows Media Player must be
installed for this training resource to operate correctly.
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