Imported Patients are archived
When importing patient/client demographics into Capable 21C, the imported
patients are always archived. This knowledgebase article explains the
rationale behind this design condition.
When importing patient/client data from some other systems, it is possible to
determine whether the patient/client is still active or not. However, when
importing demographics alone (eg from a Microsoft Excel Spreadsheet, or a
generic Microsoft Access database), Capable 21C cannot reliably determine
whether the patient/client is still active or not.
For this reason, Capable 21C assumes that all patient/client data imported this
way should be considered inactive (eg archived). As a result, when
patient/client appointments are created, Capable 21C automatically unarchives
the patient/clients - leaving the patients without appointments as archived.
When importing patient/client demographics, all patients/clients will be imported
When creating appointments for these imported patients/clients, Capable 21C will
automatically advise that the patient/client files will be reactivated. No
further action should be taken.
Capable 21C normally archives patients/clients who have passed through the usual
patient/client tracking system (eg receive a Bring Up, a Recall and then a File
Closure notification). This is the only means by which Capable 21C can
automatically archive patients/clients who are active.
If the Capable 21C demographics import operated in the converse manner (eg import
all patients/clients as active), there would be no trigger or mechanism to
calculate and archive the patients/clients who should not be active.
This knowledge resource is designed
for use on a Windows (tm) XP system operating at a screen
resolution of 1024x768 or better. Windows Media Player must be
installed for this training resource to operate correctly.
Copyright 2008 Capable Software
Return to Capable
Contact Technical Support