Hide Invalid Appointment Types
By default, Capable 21C disables appointment types that should not be chosen for
a particular practitioner. However, it is possible to configure Capable 21C
to hide these appointment types instead of just disabling them. This knowledgebase
article describes how to do this, and potential issues that may arise as a result.
Each type of appointment has a default duration for each practitioner. If
this duration is set to zero, Capable 21C assumes that the practitioner cannot (or
does not) perform this particular type of appointment. This functionality
can be very useful in multi-modality practices to help reduce the chance of a client/patient
being booked for a type of appointment/practitioner combination that is not valid.
The normal behaviour of Capable 21C is to disable (or grey out) the menu options
for appointment types that are not valid for the chosen practitioner. This
can be a problem for multi-modality practices that have a very long list of available
appointment types. The menu can become prohibitively long, even though a large
number of the options are greyed out.
Turn on the Hide invalid appt types switch by following these steps:
- Go to Setup|Settings.
- Go to the Other tab.
- Click on the Appointments system component.
- Click on the Hide invalid appt types setting.
- Change the value to True.
- Click Close (no need to apply)
This feature is only available in Capable 21C v1.5.617 or later.
Note that practitioners and appointment types should be configured carefully to
ensure that each practitioner has at least one valid appointment type. If
the default duration for all appointment types is set to zero for any practitioner,
error messages will occur when an operator attempts to make appointments for that
Refer also to KB-Appointment
Types on New Appointments.asp
This knowledge resource is designed
for use on a Windows (tm) XP system operating at a screen
resolution of 1024x768 or better. Windows Media Player must be
installed for this training resource to operate correctly.
Copyright 2008 Capable Software
Return to Capable
Contact Technical Support