Extended notes on appointment book


Capable 21C has the ability to display extended notes on the appointment book for visits with a duration longer than a single slot.  This knowledgebase article describes how to access and add these notes.

Underlying challenge

The notes will only appear for appointments with a duration greater than a single slot.  The first frew words of the notes will appear in the second used slot.


To add these kinds of notes, right click on the appointment and choose 'Add Special Appt Notes'.  Key the notes when prompted.

Detailed Information

Only the first few words of the notes will be visible in the second slot on the appointment book.  The entirety of the extended notes can be seen by hovering the mouse over the appointment and observing the tooltip that appears.  This also works on appointments that only have a single slot duration, but it may not be apparent to the operator to try this, as no part of the extended notes will be visible other than via the tooltip.

This knowledge resource is designed for use on a Windows (tm) XP system operating at a screen resolution of 1024x768 or better. Windows Media Player must be installed for this training resource to operate correctly.

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