Personal Plan support gives you priority access to technical Support for 12 months (up to 5 hours). With Personal Plan support you and your staff can access technical support without having to fuss about credit card details every time you need to call. A great benefit of Personal Plan support is that the 5 hours are reduced only by the time taken to resolve the issue (e.g. a 10 minute call reduces your available time by 10 minutes).

Capable Software Pty Ltd Technical Support staff are available to provide support 9am-5pm Monday-Friday, excepting Queensland Public Holidays, and two weeks over the Christmas period.  Note that Capable Software Pty Ltd is also closed for the Brisbane Show Day holiday, which typically occurs on the 2nd or 3rd Wednesday of August.

Refer to the Capable Software TECHNICAL SUPPORT Policy for details about how we prioritise technical support requests, and hints and tips about taking advantage of technical support.

Investment:

$396 per site (multisite pricing is available upon request).

All prices include GST.