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Capable 21C Features
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Capable Software 21C v1.5
Flexible Office Management Systems
 
Capable 21C Version 1.5 Features:

Appointment Book:

  • Manage appointments for multiple providers
  • View Appointment book with colour coding for appointment types
  • View 3 month appointment calendar
  • Colour code times of the day to encourage good block booking practice
  • Block out hours unavailable for patient visits - see clinic hours, public holidays and school holidays
  • Track missed, cancelled, or rescheduled appointments
  • Automatically update with scheduled appointments
  • Maintain booking schedule for resources, which automatically warns of double booking X-Ray, specialised equipment or limited consultation space
  • Manage patients in the waiting room
  • Manage patients awaiting a cancellation
  • Manage education classes
  • Flag special appointments with colour coded dots
  • Print the appointment book with visit cue notes for special visits
  • See assistance alerts for patients who require particular attention (e.g. balance outstanding, long visit pending, or schedule about to run out)
  • Automatically seek the next free time for a practitioner to have an appointment

Patient Care and Tracking:

  • Track every conversation with the patient
  • Attach patient notes including X-Rays and referals
  • Attach a photograph of patient
  • Generate daily reminder, bring-up and recall lists (distinguishing family members)
  • Send SMS or email reminders, recalls and birthday greetings. (SMSing them is just 2 clicks)
  • Generate Birthday Lists
  • Advance book appointment schedules
  • Link family member's records
  • Track referees
  • Generate mail-outs automatically using MS Word
  • Generate lists of patients based on a plethora of criteria
  • Track patient compliance and financial history
  • Automatically notify staff while the patient is in the clinic that referals are due to be renewed
  • Handle specialist referals by number of visits, or expiry date
  • Track significant events in a patient lifecycle, including appointments, particular services and X-Ray bookings

Invoicing and Receipting:

  • Quickly generate invoices and receipts (3 mouse clicks)
  • Manage bulk payment and discount schedules
  • Process gap payments
  • Customise payments including support for HICAPS and Barter Card
  • Distinguish and track private and insurance invoices and payments
  • Receipt entire families on a single invoice
  • Produce time of visit and weekly invoices and receipts
  • Restrict staff ability to manually enter fees
  • Invoice products as well as services
  • Define fees as well as item codes for insurance purposes
  • Supports bar code scanning for automatic invoicing of product sales
  • Automatically calculate GST or VAT and handle GST or VAT exempt services
  • Manage all practitioner details including provider numbers associated with insurance companies

Debt Collection:

  • Produce statement of outstanding accounts
  • Produce statements for each individual patient
  • Produce statements for health funds claims
  • Reduce outstanding accounts
  • Only produce statements for patients whose debt is over a certain threshhold

Daily To-Do List:

  • Integration of tasks generated from the various areas of Capable 21C, allowing the practice manager to ensure that regular tasks are performed
  • Allows the practice manager to track all patients on a daily basis (stops patients from falling off the radar)
  • Easy to use, and easy to train new staff on how to use, access and implement the actions on the To-Do List

Statistical Reporting:

  • Print appointment book statistics including cancelled, missed, reschedule, rebooked, and broken appointments
  • Track CA performance in scheduling patients
  • Track product sales performance
  • Record and report staff hours for generating wages
  • Track practitioner performance
  • Print reports by clinic totay and by individual practitioner showing products and services by date range
  • Configure products to always be billed to the clinic rather than a practitioner
  • View a block booking report to show you the effectiveness of your block booking techniques
  • Print Transaction Summaries by practitioner showing patients, services and payments by date range
  • Run tools to balance payments between your providers
  • Print reports to show payments to associates

Financial Reporting:

  • Print End of Shift, End of Day, End of Month, End of Year financial reports
  • Print daily transaction summaries
  • Print outstanding account lists and detailed debt collection statements
  • Print banking slips including cheque breakdowns (accepted at all banking institutions)
  • Print and manage provider balances (credits and debits between two providers treating the same patient)

Clinical Reporting:

  • Produce detailed clinical reports including consulatation, secondary complaints, examination findings, X-Ray findings, diagnosis, prognosis, and recommended care
  • Produce progressive reports that highlight changes in condition
  • Record psychological evaluation findings
  • Automatically generate diagnosis and treatment descriptions to simplify the production of report of findings for patient insurance claims and legal reports
  • Generate quotations and treatment regimes for recommended care
  • Save templates to reflect the type of reports you most commonly generate

Stock Control:

  • Track and manage stock levels
  • Take stock reconciliation to manage lost stock
  • Manage multiple stock suppliers
  • Automatically generate stock orders
  • Automatically optimize stock orders to minimise shipping and handling costs
  • Track preferred as well as minimum stock levels
  • Track stock by item, pack, bottle, or even by mililitres or grams
  • (The Stock Control does not ship standard with Capable 21C. Refer to the pricing page for pricing information for the Stock Control Module)

Automated Patient Calling:

  • Have your recorded voice call your patients to treatment areas
  • Have multiple calling messages based on appointment type
  • Choose which treatment areas are active for which practitioners according to appointment type
  • Call patients by their preferred name
  • Display Flash video while patients are waiting in the treatment rooms to receive their care
  • Patients can register using swipe cards or fingerprint scanners
  • Patient notes are automatically sent to the treatment area PC when the patient is called to the treatment area

Fast entry electronic travel cards / visit notes:

  • Add regular treatment notes with just one keystroke
  • See care compliance at a glance with graphical symbols
  • Record subject assessments with the click of a mouse
  • Track Exercise Regimes prescribed, Medications taken, Allergies, Education Programs recommended, all from one screen
  • View up to four images on the main visit notes screen
  • Expand two images to view them full screen comparatively
  • Store as many patient images as your hard drive can hold
  • Store images is customised folders to ensure speedy access
  • View PIT Medical Reports from with the visit notes screen

Live Update to the latest version of Capable 21C with a single click


 
 
Date Last Modified: 3/26/2009 3:10:28 PM