Identify Practitioner used on receipt
Abstract
It can be difficult to establish which practitioner was used to record a transaction
on a past receipt. This knowledgebase article describes how to do this.
Underlying challenge
The most common place that an operator might look to determine which practitioner
rendered a service is in the Receipt Alteration window. Whilst this window
allows an operator to change the practitioner, it does not allow an operator to
identify the practitioner.
Resolution
To identify the practitioner that rendered the service, return to the Visits and
Financials window, and tick the Separate Practitioners checkbox. This will
group historical visits by the practitioner that was recorded against the invoice.
If two practitioners rendered services on the same day (or one rendered the service,
and the other took the payment), two entries will be visible on the Visits and Financials
window.
Detailed Information
It is also possible to identify the practitioner by producing a transaction summary
for each practitioner for the day in question.
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This knowledge resource is designed
for use on a Windows (tm) XP system operating at a screen
resolution of 1024x768 or better. Windows Media Player must be
installed for this training resource to operate correctly.
Copyright 2008 Capable Software
Pty Ltd
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